To create a new Autoresponder, such as an 'out of office' email:
- Select Manage Hosting.
- Select Manage for the package you wish to add the Autoresponder to.
- Select Autoresponders. Enter the prefix of the mailbox you wish to set the Autoresponder for.
- Enter the information required for the Autoresponder and select Add Autoresponder.
Note: It may take up to 30 minutes for the Autoresponder to activate.
To create an Autoresponder via Webmail, use the following steps:
- Once signed into Webmail, click on Settings
- Then click on Vacation
- Where it says Auto Reply subject, you should name the Autoresponder
- Enter the message you want to send in the Autoresponse message section
- Then set the content type, you can either set this as HTML or leave this as Plain Text
- Set the start and end date of the Autoresponder
- Optionally, you can choose if you want to forward the email address as well.
- Then press Save
Note: It may take up to 30 minutes for the Autoresponder to activate.
